All our lamps are designed and handcrafted in our workshop in Mitzpe Ramon, Israel.

We strive for sustainability in our production. Our use of long-lasting materials, energy-efficient LEDs, and minimal packaging reflects our commitment to environmental responsibility

Our lamps come in various sizes, depending on the design. Here are the dimensions for some of our popular models: Camel Caravan: Lamp size: 15 x 23 x 10 cm (5.9 x 9.1 x 3.9 inches) Shadow size on wall: 15 x 10 cm (5.9 x 3.9 inches) The Wizard: Lamp size: 13 x 11 x 14 cm (5.1 x 4.3 x 5.5 inches) Shadow size on wall: 30 x 49 cm (11.8 x 19.3 inches) Birds in Window: Lamp size: 12 x 10 x 14 cm (4.7 x 3.9 x 5.5 inches) Shadow size on wall: 22 x 22 cm (8.7 x 8.7 inches) Please note that the shadow size may vary slightly depending on the distance between the lamp and the wall. These measurements provide a general guide for the typical shadow projection.

Our lamps are primarily crafted from high-quality brass. We choose brass for its durability and aesthetic appeal. We use energy-efficient LED lights in all our lamps. These LEDs have a long lifespan (approximately 50,000 hours) and consume minimal energy.

Our LED lamps are highly energy-efficient, typically consuming between 3-7 watts, depending on the model.

Silhouetto lamps are designed to last indefinitely with proper care. The high-quality brass ensures long-lasting beauty and functionality. However, while durable in longevity, they require careful handling due to their intricate design. The laser-cut areas are particularly delicate and sharp. Our high-quality brass lamps naturally resist tarnishing, but over time, they may develop a subtle patina. Many customers appreciate this natural aging process as it adds character and depth to the piece. For routine cleaning, carefully dust with a soft, dry cloth. For deeper cleaning, you can use mild soap solution or specialized brass cleaning methods: · Lemon and salt: Cut a lemon in half, sprinkle salt on the cut side, and gently rub on the brass surface. Rinse with warm water and dry thoroughly. · Commercial brass cleaners: Use as directed but avoid contact with the laser-cut areas. Always handle it with care to avoid bending the delicate parts or injuring yourself on the sharp edges. Never use harsh chemicals or abrasive materials. To preserve your lamp: Handle gently, like valuable artwork. Minimize movement once placed. Exercise caution during installation to protect yourself and the lamp. With appropriate care, your Silhouetto lamp will continue casting magical shadows for years to come, potentially becoming a timeless heirloom in your home. To maintain the finish: Keep the lamp in a dry environment Avoid touching the surface with bare hands Clean regularly but gently with a soft, dry cloth If you prefer to maintain the original shine, you can use specialized brass cleaning methods but apply them with great care to avoid damaging the delicate parts. Remember, the natural aging of brass is part of its charm and doesn't affect the lamp's functionality or durability.

A: Our lamps are designed for indoor use only. The delicate nature of the shadow projections and the electrical components are not suitable for outdoor conditions.

Yes, please note the following important safety and handling instructions: Sharp Components: Our lamps contain delicate parts with sharp edges. Exercise caution when handling, especially during cleaning, to avoid injury. Child Safety: Keep the lamp out of reach of children. The sharp edges and delicate components pose potential risks. Gentle Handling: Handle the lamp with care. The intricate parts are sensitive to movement and can bend easily, potentially damaging the lamp's functionality and aesthetic. Installation: Once installed on the wall, avoid moving or repositioning the lamp frequently. It's designed to be a stationary piece of art. No Plaything: Despite its artistic appeal, the lamp is not a toy. Discourage any playful interaction with the lamp.

Our warranty covers manufacturing defects, but does not extend to damage caused by mishandling, accidents, or tampering with the delicate components. Specifically, bent or distorted parts resulting from improper handling are not covered under the warranty.

Our lamps are built to last, but if you experience any issues: First, check that the power source and connections are secure. If the problem persists, do not attempt to repair it yourself due to the lamp's delicate nature. Contact our customer service immediately. We offer a one year warranty on all our products for manufacturing defects. For damage due to mishandling, especially bent or broken delicate parts, unfortunately, these are not covered under warranty. However, contact us, and we'll advise on potential solutions. Remember, the key to longevity for your Silhouetto lamp is gentle handling and careful maintenance. Always prioritize your safety when handling the lamp due to its sharp edges.

If you notice any issues with your lamp, please stop using it immediately and contact us. Do not attempt to repair or adjust the lamp yourself, as this could lead to injury or further damage.

While our lamps are designed with safety in mind, it's important to follow these precautions: Keep away from water sources to prevent electrical hazards. Ensure the lamp is securely mounted to prevent falls. Use only the provided power adapter and avoid overloading outlets. If you notice any unusual heat, odors, or sounds, unplug immediately and contact us. Never attempt to modify the electrical components yourself. Always prioritize safety when using your Silhouetto lamp, and contact us if you have any concerns.

Absolutely! We welcome custom design requests. Please contact us with your ideas, and we'll be happy to discuss how we can bring your vision to life. Be advised, the timeframe for custom orders varies depending on the complexity of the design. Generally, it takes 4-6 weeks from design approval to shipment. However, for custom designs, we require a minimum order of 200 units. This allows us to optimize our production process and provide you with the best possible pricing for your unique design. For orders of this scale, we offer a comprehensive design service where we work closely with you to create a bespoke lamp that perfectly suits your needs. For smaller quantities, we recommend exploring our existing collection, which offers a wide range of designs to suit various tastes and interior styles. However, if you have a specific project or idea that requires a custom design but doesn't meet the 200-unit minimum, we encourage you to reach out to us directly. In some cases, we may be able to accommodate special requests or provide alternative solutions. Please contact us through our Contact Page to discuss your specific needs, and one of our team members will be happy to assist you.

A: Yes, we specialize in creating unique designs for hotels, restaurants, and other commercial spaces. We can handle large orders and work closely with you to meet your specific needs.

It's simple and free! During checkout, just add your message in the order notes. We'll include your personal message with the lamp. Whether it's a special occasion or just because, we'll make sure your message adds that perfect personal touch.

The timeframe for custom orders varies depending on the complexity of the design. Generally, it takes 4-6 weeks from design approval to shipment.

We offer several options for corporate and special occasion gifts: Logo engraving on our existing designs Custom lamp designs for large orders (minimum 200 units) Personal messages for each recipient Special packaging requirements For corporate gifts or bulk orders, please contact us directly to discuss your specific needs.

Absolutely! We offer several ways to make your Silhouetto lamp a memorable gift: Custom engraving on any of our existing designs Complimentary personal gift notes included in the package Special gift packaging Contact us for engraving pricing, which varies based on design complexity and size.

While we can't guarantee exact delivery dates due to shipping variables, we're happy to help coordinate your gift timing: We can plan the shipping schedule around your target date We'll provide estimated delivery windows For important dates, we recommend ordering at least 4 weeks in advance We'll keep you updated on shipping progress Contact us with your desired delivery date, and we'll work together to get your gift there at the right time.

You can place an order directly through our website or by contacting us via email. For custom orders, please reach out to us directly to discuss your requirements.

Yes, we offer wholesale options for retailers and interior designers. Please contact us directly for more information on our wholesale program.

Yes, we ship worldwide. International shipping rates and times vary by country. Please note that customers are responsible for any import duties or taxes.

We offer a 30-day return policy for standard items in their original condition. Custom orders are non-returnable unless there's a defect in craftsmanship.

Shipping rates vary depending on your location and the size of the order. You can calculate exact shipping costs at checkout.